Conditions d’utilisation

Terms of Sale/Distributors

Terms and conditions to ensure that you and your customers remain optimally protected.

As an authorized seller of Banditz hair elastic bands, you must adhere to the following conditions:

You may only sell original Banditz hair elastic bands: To ensure the quality and safety of our products, it is strictly forbidden to sell imitation or counterfeit products under the Banditz brand. Your customers trust in the authenticity and reliability of our products, and we would like to maintain this trust.

The right to sell is not transferable: As a seller of Banditz products, you have the exclusive right to sell our products, but this right is not transferable to third parties. You are not permitted to authorize other parties to sell Banditz products on your behalf.

Correct branding and presentation: When selling only Banditz products, you are permitted to use all of our official logos, product images and descriptions.

Reporting Infringements: If you are aware of possible infringements of our brand or products, we ask that you report it to us immediately. We will take appropriate measures to protect our trademark rights and combat counterfeiting.

We are committed to protecting our intellectual property rights and will take legal action against those who infringe our copyright and brand name. We therefore kindly ask you not to misuse our images and brand name.

Compliance with these terms is essential to ensure that you remain assured as an official seller of Banditz products. We are committed to providing high quality products to our customers and trust that you will help us achieve this goal.

If you have any questions or need more information about our terms and conditions, please do not hesitate to contact us. We look forward to a successful cooperation with you.

In case of non-compliance with the above rule, Vedra BV, may immediately terminate the cooperation and possibly take legal action.

General Terms and Conditions

Table of Contents:
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability and conditions
Article 4 - The offer
Article 5 - The agreement
Article 6 - Right of withdrawal
Article 7 - Obligations of the consumer during the withdrawal period
Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof
Article 9 - Obligations of the operator at withdrawal
Article 10 - The price
Article 11 - Delivery and execution
Article 12 - Payments
Article 13 - Complaints
Article 14 - Disputes
Article 15 - Intellectual Property

Article 1 - Definitions.
In these terms and conditions, the following definitions shall apply:
1. Additional agreement: an agreement whereby the consumer acquires products in connection with a distance contract and these products are delivered by the entrepreneur or by a third party on the basis of an agreement between that third party and the entrepreneur;
2. Reflection period: the period within which the consumer can exercise his right of withdrawal;
3. Consumer: the natural person who is not acting for purposes related to his trade, business, craft or profession; 4;
4. Day: calendar day;
5. Contract for an indefinite period of time: an agreement for the regular delivery of products during a specific period of time;
6. Durable data carrier: every tool - including e-mail - that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that allows future consultation or use during a period that is tailored to the purpose for which the information is intended, and that makes unaltered reproduction of the stored information possible;
7. Right of withdrawal: the consumer's option to waive the distance contract within the cooling-off period;
8. Entrepreneur: the natural or legal person who remotely offers the products to consumers;

9. Distance contract: an agreement concluded between the entrepreneur and the consumer in the context of an organized system for distance selling of products, where up to and including the conclusion of the agreement exclusive or joint use is made of one or more techniques for distance communication;
10. Technique for distance communication: means that can be used for concluding an agreement, without the consumer and entrepreneur having to be together in the same room at the same time.

Article 2 - Identity of the entrepreneur
Vedra BV

Kiezelstraat 3

3730 Hoeselt

Belgium
info@banditz.eu
Btw-identificatienummer: BE0698953393

Article 3 - Applicability and conditions

1 Our terms and conditions govern the use of the website www.banditz.eu www.banditz.be (called site) the terms and conditions apply when you place an order.

2 We ship within Europe, (if you wish to ship outside Europe this is possible after contact via email info@banditz.eu) This shipping is at your own risk, we cannot be held responsible for delay in delivery or non-delivery of your order. As well as we are not responsible for loss, theft or damage of the product. Packages are shipped with insurance, signature is required.

3 When you place an order, you confirm that you are legally competent, 16 years old or have permission from a parent or legal guardian.

4 We cannot be held responsible in case of exhaustion of stock of a certain product, also we reserve the right to refuse orders in case of suspicion of abuse of law or bad faith, or when we suspect unacceptable commercial purposes.

5 Vedra BV reserves the right to change or modify its terms and conditions of sale at any time.

6 Liability, Vedra BV can in no way be held liable for physical injuries resulting from the use of all our products.

Article 4 - The offer

1 we describe as completely as possible what we sell and how the ordering process works. Depending on which browser/screen you use, there may be a color difference between the pictures on the site and reality. We cannot be held responsible for this.

2 The order is not complete between us until we have received confirmation via email with the payment transaction you have made by debit or credit card. If you choose, pre-payment, we will not execute the order until payment is made to our account number.

Article 5 - The Agreement
1. The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the consumer of the offer and the fulfillment of the conditions thereby set.
2. If the consumer has accepted the offer electronically, the trader will immediately confirm receipt of acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.
3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures.
4. The entrepreneur may within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good grounds not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation, while giving reasons.

5. The entrepreneur will, no later than at the delivery of the product to the consumer, send the following information, in writing or in such a way that it can be stored by the consumer in an accessible way on a durable data carrier:
a. the visiting address of the establishment of the entrepreneur where the consumer can go with complaints;
b. the conditions under which and the way in which the consumer can make use of the right of withdrawal, or a clear notification regarding the exclusion of the right of withdrawal;
c. the information on guarantees and existing after-sales service;
d. the price including all taxes of the product, service or digital content; to the extent applicable, the cost of delivery; and the method of payment, delivery or performance of the distance contract;
e. the requirements for terminating the contract if the contract has a duration of more than one year or is of indefinite duration;
f. if the consumer has a right of withdrawal, the model withdrawal form.
6. In case of a duration transaction, the provision in the previous paragraph applies only to the first delivery.

Article 6 - Right of withdrawal
In the case of products:
1. The consumer can dissolve an agreement regarding the purchase of a product during a reflection period of at least 7 days without giving reasons. The entrepreneur may ask the consumer about the reason for withdrawal, but may not oblige the consumer to give his reason(s).
2. The withdrawal period mentioned in paragraph 1 starts on the day after the consumer, or a third party designated in advance by the consumer, who is not the carrier, has received the product.

Article 7 - Obligations of the consumer during the reflection period
1. During the reflection period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to establish the nature, characteristics and operation of the product. The basic principle here is that the consumer may only handle and inspect the product as he would be allowed to do in a store.
2. The consumer is only liable for depreciation of the product resulting from a way of handling the product that goes beyond what is permitted in paragraph 1.
3. The consumer is not liable for depreciation of the product if the entrepreneur has not provided him with all legally required information about the right of withdrawal before or at the conclusion of the contract.

Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof
1. If the consumer exercises his right of withdrawal, he shall notify the entrepreneur within the withdrawal period by means of a model withdrawal form or in another unambiguous manner.
2. As soon as possible, but within 7 days from the day following the notification referred to in paragraph 1, the consumer returns the product, or hands it to (an authorized representative of) the entrepreneur. This is not required if the entrepreneur has offered to pick up the product himself. The consumer has observed the return period in any case if he returns the product before the reflection period has expired.
3. The consumer returns the product with all delivered accessories, if reasonably possible in its original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.
4. The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.
5. The consumer shall bear the direct costs of returning the product. If the shipping of the purchased product was free, you must pay for it. (it will be deducted from the refunded amount)

 

Article 9 - Obligations of the entrepreneur in the event of withdrawal
1. If the trader enables the consumer's notification of withdrawal by electronic means, he shall send a confirmation of receipt without delay after receiving this notification.
2. The entrepreneur reimburses all payments of the consumer, including any delivery costs charged by the entrepreneur for the returned product, without delay but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to pick up the product himself, he may wait with refunding until he has received the product or until the consumer proves that he has returned the product, whichever is earlier.
3. For repayment, the entrepreneur uses the same means of payment that the consumer has used, unless the consumer agrees to another method. The refund is free of charge for the consumer.
4. If the consumer has chosen a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to refund the additional costs for the more expensive method.

Article 10 - The Price
1. The prices mentioned in the offer of products are inclusive of VAT.

Article 11 - Delivery and execution

The place of delivery is the address that the consumer has made known to the entrepreneur.
2. Subject to what is stated in article 4 of these general terms and conditions, the entrepreneur will execute accepted orders within 10 days at the latest, unless another delivery period has been agreed. If the delivery is delayed, or if an order cannot be carried out, the consumer will be informed about this at the latest 10 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement without cost.
In case of force majeure, we can suspend our obligations for the duration of the force majeure, or dissolve the agreement definitively. Force majeure is any circumstance beyond our control that prevents the fulfillment of our obligations. By this we understand strikes, fire, power failure, network failure, unavailability of our website....
4. After dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer without delay.

Article 11 - Payment
1. The consumer has the duty to report inaccuracies in payment data provided or stated immediately to the entrepreneur.
2. Payment must be made before delivery.

Article 12 - Complaints procedure
1. . Complaints about the product must be submitted to the entrepreneur within 7 days after delivery.
2. Complaints submitted to the entrepreneur will be answered within 10 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the 10-day period with a notice of receipt and an indication of when the consumer can expect a more detailed answer.
4. The consumer must give the entrepreneur at least 4 weeks to solve the complaint by mutual agreement. After this period a dispute arises that is subject to the dispute settlement procedure.

 

Article 13 - Disputes.
1. On agreements between the entrepreneur and the consumer to which these general conditions relate, only Belgian law applies. In case of complaints, please contact us at info@banditz.eu.

Article 14 - Intellectual Property

1. The use of the information on this website is free as long as you do not copy, distribute or otherwise use or misuse this information. You may re-use the information on this website only in accordance with the regulations of mandatory law.
Without explicit written permission from Vedra BV it is not allowed to use text, photo material or other materials on this website. Only unless you are a point of sale, you may use all intellectual property without permission.

Article 15 - Newsletter

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