Return
We are committed to pursuing 100% customer satisfaction and provide high quality woven hair elastic bands to our customers. If for any reason you are dissatisfied with your purchase from Banditz, you may return your item/order in original condition within 14 days of receiving your order. Banditz should be undamaged and show no signs of use.

If you wish to return an order/item, please complete the form below and send it back to us together with your order/item. You should also send this return form via email to info@banditz.eu.

The cost of return shipment is not covered by Banditz and remains the responsibility of the customer.

We are not responsible for lost returned items.

Complaint
If a defective item is received after delivery, it should be mentioned within 14 days, a new one can be sent.

You must return the damaged item together with the return form. You should also send this return form to info@banditz.eu.

The cost of return shipment is not covered by Banditz and remains the responsibility of the customer. We are not responsible for lost postal items that are returned.

If you purchased Banditz from a retailer, please contact your retailer with any complaints.

Return form
Click here to download it.